Despite setting clear guidelines for communication outside the household, staff internal communication is often left unaddressed. This creates weakened collaboration between team members, at best, and misinterpretation of intentions and in-fighting, at worst, with the fallout manifesting as the bane of organizations everywhere: workplace gossip.
|Are staff members like these|
destroying your estate?
I realized that my office, like most offices in America, was programmed to accept and encourage gossip. Employers keep secrets from employees; employees keep secrets from one another, and in the end the entire office becomes riddled with 'did you hear' and 'listen to this' types of conversations, with very few individuals ever fully knowing the initial source or truth of the matter. The only way to stop this trend is to turn the workplace into a complete and total No-Gossip Zone....
By creating an environment where employees and employers can share their open, honest, and authentic feelings with one another, the need for gossip will be eradicated. Although authentic communication in the workplace is not easy, it is possible and the results are undeniably positive. Instituting authentic communication as the means of interoffice communication will take some work and does present its challenges. But when people feel safe sharing their feelings and are content in knowing their needs are being cared for, the malice and sadness that create gossip will cease to exist.
- From The No-Gossip Zone, by Sam Chapman with Bridget Sharkey (Sourcebooks, 2009)