Saturday, May 1, 2010

The Servant Leader Within

How do you find and keep good people and make them productive; how do you train them in the ways of the servant leadership workplace; how do you achieve clarity about what is to be done; and how do you appraise and evaluate their performance?

There are no special tools and no quick and easy answers. Because
the transition from management to leadership is a transition from the external (doing things right) to the internal (doing the right thing), the answers rest within you, and the efficacy of the tools depends not on the tools themselves but on how you use them.

- The Servant Leader, James A. Autry (Three Rivers Press, 2001)