Those familiar with American Society for Training & Development's most infamous trademark, Telling Ain't Training, just might find themselves smiling as they hear a familiar ring in Shaw's quip from a loftier view. That same smile took me by surprise today, as I dove into Nannette Rundle Carroll's The Communication Problem Solver, letting those managing teams on the ground know, with no illusions, what good workplace communication really is... and what it ain't. Rare is the author who can play communication as a real contact sport ~ and Carroll's one great coach who expects all her players to stay on the same winning team.
For those on their own winning streak from having asked last week's 10 great questions at a recent interview, Carroll shows your luck can keep on rolling just as long as it all stays open, honest, and has ~ as she provides us the unique spreadsheet tools ~ taken place... with no better time and place than right now to open up discussions of performance expectations and the authorities needed to create a winning team.
|No need to wait for it... you can create for it!|
So what could you have to lose by raising your communication to a level past tellin', except, maybe, just some old communication failures themselves? Well... go ahead, then and give it a ring... and who knows, the kind of clear communication you've been listening for... just might take place!