- Dr. Vint Cerf, co-creator of the Internet
|A point of diminishing returns... awaits the user.|
Very few statistical studies impress me, as I often think of the joke when reading a report: if you torture the numbers long enough, they'll tell you anything. Gallup, however, is one of the few organizations which follow a respectable protocol... and one can be assured they've carefully checked, re-checked, and re-checked again, before carefully publishing theirs or others' data. Their latest is no exception.
In summary: If you work with others, go ahead and collaborate online ~ but just a little.
I found their data truly fascinating. Online collaboration, which has become the norm to at least some degree on every staffed estate (even for staff who are working in the same house), is great ~ yet only when used judiciously. Those groups who do so are more productive, and also are less likely to become actively dis-engaged, meaning, consciously sabotaging their work environment. As the amount of Internet use rises, productivity slightly decreases, yet, more worrisome, the actively disengaged/destructive behavior increases. The healthiest groups of all seem to be those who can limit their online collaboration to 20% or less, with productivity remaining somewhat greater than groups with no online collaboration, yet, just as importantly, of having a much lower chance for active disengagement.
|Is it the pizza... or the human contact?|
How does this impact domestic staff households? You may be working in the same house as others, but are you still working remotely from them? What percentage of the day are you spending online in collaboration with others and how is this helping to engage ~ or to actively disengage ~ both yourself and your teammates from your jobs?
Gallup's full report can be downloaded here.