I recently joked to a colleague that although there seems to be a lot of page views on my blog, I probably only have five people who read it on a regular basis.
Well, just five people responded to the recent blog post and Survey Monkey survey I hosted, whereby I asked domestic workers why they left their last job; this had been inspired by an article I'd read detailing why top performing workers, in any industry, often leave their employer.
So, maybe my audience count is not too far off.... LOL!
A few points before you read the results:
- I did not update the survey period in time before it expired, thus, it was not available to some who wanted to participate. I had also re-posted the article to a date in early October, yet I had failed to ensure the link to the survey was still good. My bad, and I apologize to all! Thank you to those who wrote in and prompted me to wrap up the results.
- Most people will understand that a survey population of five is not a very good representation of the total domestic industry working population.... I believe we'd need to get into the several hundreds to really be able to draw some solid conclusions. Still.... the responses were interesting... as you will see below. Just follow the link at the bottom of the page, which takes you to the summary of results and how many of the five respondents agreed with each statement. As represented by many similar surveys across many industries on engagement and what good workers need to both succeed and have a desire to stay in their jobs, this survey noted that 80% of people quitting their jobs were due to mis-management or uninspiring workplaces, with only one (20%) response indicating they resigned for a position of greater challenge - indicating they left on good terms and the job, although not challenging to them at the time, was perhaps not within a distasteful work atmosphere.
- What can we learn from this, as domestic workers? For myself, it shows that our workplaces - and what we seek to find in them - are really not much different than any other workplace. We work in the environment of private homes, which we like to think of as unique and unusual, but I say that the same can be said for just about any job. Ambulance drivers? Teachers? Garbage collectors? Heart surgeons? All of them have unusual and often unique work environments, and all of them report to a boss, and all of them are human beings who seek to be managed well by their superiors, to have clear directions about what it is they are supposed to be doing, and most of all - to have an inspiring workplace. That's right! Inspiring. A paycheck is not enough -- at least not enough for the best workers, the type you want to keep around on your estate. A paycheck is enough for those who don't care about providing great service, and about going above and beyond every day in every way. Knowing this - and seeing it in survey form - is a great wake up call to everyone in domestic service, not only estate and household managers - because everyone, in some way, can assist with the leadership and positive energy on your team which inspires the good workers to stay. Those good workers may be you who are reading this blog - and they may be your co-workers who are critical to your teams' success. Inspiration goes hand and hand with being managed well, and of having clear direction for what you are supposed to be doing to meet the expectations of your employer. These are not just empty meanderings on a blog... these are real issues... and real reasons why good workers leave a workplace. If you want your good workers to stay, the information here and in the Forbes article previously noted is a good place to begin your plan of action.
- As a reminder, the responses were completely discreet and anonymous. When creating the survey, I even check-boxed the option which Survey Monkey has which makes it impossible for the IP address on your computer to be stored. So, rest assured your responses were in confidence, and I thank you very much to the five helpful Citizens who came forth with your participation!
So, at long last.... our survey results are here: